Unfortunately due to the customised nature of the product, we won't be able to refund. But we do offer 2 revisions included in the animation pricing. To ensure that animation is done with your art in mind, we also have a discovery call in the beginning about your artwork before the animation begins - it's important that you convey to us your vision for your artwork & specify what you would and wouldn't like in the animation, so that our team would product something of your liking.
Contact us for a custom quote at hello@metasurreal.art.
We will provide you with a comprehensive NFT minting guide, listing some marketplace options, & pros and cons for each option.